Grab Corporate Guidelines
Your quick guide for business transport, delivery, and meals.
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Q: What Grab services can I use for business purposes?
Q: What Grab services can I use for business purposes?
You can use the Grab Corporate voucher for:
GrabCar & GrabBike (Economy): For business meetings or client visits.
GrabExpress (Instant/Same Day): For work-related document/package deliveries.
GrabFood: For internal official activities or meetings.
Q: Are there any spending limits (plafon) for GrabFood?
Q: Are there any spending limits (plafon) for GrabFood?
Yes, to support our business objectives, the limits (which already include delivery and packaging fees) are set as follows:
Training or Meeting: Max Rp 25,000 per employee. (Applicable if the activity lasts a minimum of 8 hours or extends past normal lunch/dinner hours).
Overtime: Max Rp 50,000 per employee. (Applicable if you have a minimum of 4 hours of overtime or are working past 21:00).
Q: When and where can I use the voucher?
Q: When and where can I use the voucher?
The voucher is valid from Monday to Friday, 07:00 - 21:00 WIB, and strictly within the company's operational areas. Any usage outside these hours or areas requires management approval. Remember, it is strictly for business use only.
Q: How do I request a voucher and how long does it take?
Q: How do I request a voucher and how long does it take?
Simply submit your request through our FM & GA Portal! Since the system is automated, the voucher will be distributed to you as soon as it is approved by your Approval Line.
Q: Do I need to submit receipts/proof of transaction after using it?
Q: Do I need to submit receipts/proof of transaction after using it?
No need to send manual emails! Just keep your proof of transaction (screenshot/receipt). Our GA team conducts weekly audits and will only contact you for the receipt if clarification is needed.
Need more details? View the official internal memo below.
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